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If you have any questions, please do not hesitate to contact us! We are always happy to assist!

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Frequently Asked Questions

Are you proudly South African?

TrulyHealth is a proudly South African company, but not all products we sell are made in South Africa. 

Are your products Vegan?

We offer a variety of products, and yes some of them are Vegan friendly.

Do you accept returns?

Yes we do. Please refer to our Returns section in the terms and conditions.

How do I place an order?

Place your order on our shop.

What payment options are available?

We accept the following payment methods:

  • Payfast (Credit/Debit Card) 
Do you deliver?

Yes, we deliver Nationwide. Standard delivery fee of R85 applies. Orders over R1000 get free delivery.  

*Deliveries subject to specific delivery days and times. Rates may vary for areas outside of Gauteng.

What are your delivery fees?

We deliver Nationwide.

Standard Delivery Fee: R85

Orders over R1000: Free delivery

*Deliveries subject to specific delivery days and times. Rates may vary for areas outside of Gauteng.

How long will delivery take?

Standard delivery time is 5 – 7 working days.